Comprehensive workflows for complex tasks

Our comprehensive workflow builder powers AI workers that work 24/7 across channels, systems, and languages at scale.

Custom AI workers

Build fully
custom workflows

Agentic reasoning

Flexibly handles nuanced, context-dependent work: a conversation, a decision, a dynamic response

01

Deterministic logic

Reliably handles exact, repeatable work: calculations, routing, and structured outputs.

02

Access to tools

AI workers use APIs, OCR, websites, communication channels, and more to accomplish their goal.

03
Comprehensive workflows
AI workers responsibility
Forged in Fire

Our AI workers are responsible for critical, global operations with a track record of performance under real, high-stake scenarios. Each workflow is ready to take on even the hardest parts of your operations.

Omni-channel execution

AI workers that
type like the best

Our AI workers can move through channels, even within the same workflow, without losing context.

Omni-channel execution
Proprietary technology

Best-in-class voice

We leverage our own proprietary voice stack and AI models to ensure human-like interactions that impress your customers.

Human-like

We fine-tune our own TTS, EoT, and other models so details like tone of voice, interruptions, and filler words go smoothly.

Multi-lingual

We speak your language - AI workers can speak English, Spanish, French, Arabic, Japanese, and more.

Low-latency

Our proprietary AI orchestrations means conversations flow naturally without awkward pauses.

AI workers leverage context to do work with confidence

Integrations

Integrations

Native integrations to enterprise systems keep your AI worker updated with real-time data.

API & Webhook

API & Webhook

Send and receive data with custom integrations to your proprietary systems and algorithms.

Knowledge base

Knowledge base

Add documents with common questions and logic for AI workers to access.

Customer obsession at scale

Contact
intelligence

Every interaction builds context about what your customers care about - accessible across sessions and workflows, AI workers leverage contact intelligence to give personalized service & capture new opportunities.

Contact intelligence
Golden Gate Bridge in clouds
Observability & Evals

Robust observability and evaluations in the same place you build means you always have visibility into the performance of your AI team

ROI Driven

Where our customers
have found impact

These are a few examples of areas we often see value generated. Leverage these ideas to get started or build your own custom workflow.

Inbound Sales

From following up with & qualifying leads to running negotiations and autonomously generating revenue over phone and email.


70% reduction in cost per lead 10% margin increase

Customer Service

Over web chat, phone, or other channels, providing 24/7 access to updates and inquiries with ticket creation and follow-up.


100% response rate; 0min FRT 50%+ autonomously handled

Recruiting & Staffing

Handling candidate screening and shift confirmation to ensure proper staffing and accurate resource planning.


20% more candidates captured 60% shift confirmation increase

Appointment scheduling

Via conversation or through booking sites, our AI workers handle scheduling and rescheduling autonomously.


1000x faster scheduling 25% of the cost

Payment collections

Following up on unpaid invoices with intelligent escalations, phone-tree navigation, and document verification.


119x ROI on cash collected vs cost to collect

Intelligence that runs your operations